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AI agent for a healthcare ed company
Project type
Software development
Date
July-October 2025
Location
Dubai, UAE
Lazy Silicon has developed a RAG-empowered AI agent embedded in a custom backend for a healthcare education company. The assistant is customer-facing, integrated into WhatsApp and Telegram. The assistant consults customers on products, helps them make purchases, escalates to a human manager in case of a high-ticket purchase, collects feedback on products, among its other functions . The assistant is integrated with the company's website and CRM and its vector database is continuously updated.
In addition, Lazy Silicon has developed a graphical interface for the Company's managers, where they can easily publish newsletters for their audience, across messengers: these messages automatically gain approval by Meta (required) and are sent in all messengers.
From the first days after the launch of the assistant, the Company reported an increase in conversions from inquiries to bookings and tripled its marketing content production volume thanks to the efficiencies brought by the newsletter management system.
Tech stack: OpenAI SDK, FastAPI.
